Our 6 months (180 days) warranty excludes physically damaged and broken screens, broken flex cables and installed parts. Parts without our stamp or logo sticker cannot be replaced. For RMA, please go to our RMA section to print out an RMA form for either of our Vancouver or Toronto Offices and attach it to the box you are sending back. Please write down product details regarding the defective items and the reason for returning each item.
We will replace the items or apply a store credit once the returns have been processed.
We offer you a choice between Generic Screens or OEM Screens depending your customers’ needs.
Generic Screens: These look identical to the OEM screens. The LCD, Glass Lens (Digitizer) and Flex Cables are all Aftermarket parts. If you install the Generic Screens with extra care, they function exactly as well as the OEM Screens.
OEM Screens: The LCD, Glass Lens (Digitizer) and Flex Cables are original parts from Apple. These Screens are more durable than the Generic Screens – the Flex Cables are stronger than the Generic Screens and the Color of the OEM Screens are more vivid.
The latest PayPal Exchange Rate on US to CAD is ~1 to 0.75. In effect, by paying CAD you are already getting a 35% discount. We will keep you updated with the current rates.
Our prices are all in Canadian Dollars, so there is no exchange rate cost to absorb for you as a customer. This entails a 35% discount versus American Smartphone Part Wholesalers.
Yes, we test all of our screens on site before we package and ship them to your location.
All of the Screens are tested with the matching smartphone model and we make sure that all of the LCD and Touch functions are completely functional.
Most packages will arrive by the next business day if you order before our 1PM cut off time (Monday – Friday, PST and EST respectively). We ship the majority of our packages through Purolator unless you are in a remote area or at a PO Box, in which case we ship through Canada Post. Most packages will arrive for you within 24 hours, unless you are not in a major city – then your package will arrive in between 1 to 3 business days.
Yes, we do. All orders over $400 will be shipped with free Express Post through Purolator or Canada Post. These orders must contain 3 or more individual items within the one order.
The following Provinces of Saskatchewan, Manitoba, Newfoundland, New Brunswick and Nova Scotia require a $600 Purchase in order to Qualify for this free Express Post shipping offer.
The cost will range from 4.5 CAD to 20 CAD depending on the box size and your shipping area.
We accept PayPal, via EMT or Credit Card.
